1. Do I need to clean my sewer line?

Yes, regular sewer line cleaning prevents backups and costly repairs. It’s recommended every 18–22 months, or sooner if you notice slow drains, foul odors, or gurgling sounds.

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2. How often should I clean my drains?

Routine drain cleaning every 1–2 years helps prevent clogs and buildup. High-use areas like kitchen sinks may need more frequent maintenance depending on usage.

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3. What type of drains do you clean?

We clean all residential and commercial drains, including kitchen sinks, bathroom sinks, showers, tubs, floor drains, and main sewer lines.

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4. Why do drains get clogged?

Drains clog due to buildup of grease, soap, hair, food particles, or foreign objects. Tree roots and pipe damage can also contribute to blockages in sewer lines.

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5. Are liquid drain cleaners bad for your plumbing?

Yes, most liquid drain cleaners contain harsh chemicals that can corrode pipes over time, especially older ones. They’re often a temporary fix and not a long-term solution.

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6. What is the best way to protect my home from flooding in Montreal?

The most effective way is to combine key prevention systems:

• Install a backwater valve to block sewage from backing into your basement.

• Use a sump pump with a battery or water-powered backup to discharge groundwater.

• Inspect your main drain and sewer line regularly, especially before spring and fall.

• Clean garage floor pits and outdoor drains to avoid pooling water.

 
These steps significantly reduce flood risk, especially in older Montreal neighborhoods.

 

7. Should I install a backwater valve?

Yes. A backwater valve is one of the most critical flood prevention tools for Montreal homes. It blocks sewage during sewer backups and storms. In many areas, installation is legally required, and the City of Montreal offers rebates. Monsieur Drain installs approved units and can assist with subsidy applications.

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8. What does a sump pump do during heavy rain?

A sump pump removes groundwater from your basement during rain events. As the water level rises in the sump pit, the pump activates and expels water through a discharge pipe. In areas with high water tables or poor drainage, it’s essential. A backup system ensures functionality during power outages.

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9. Can Monsieur Drain inspect my drains or sump pump after a storm?

Absolutely. We provide post-storm inspections for sump pumps, sewer lines, and main drains using HD cameras and flow tests. We handle blockages, repairs, or cleanups as needed—preventing future issues.

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10. What should I do if my basement is flooding in Montreal?

If safe, turn off electrical sources and stop water flow. Then, contact us or a licensed plumber immediately.

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11. What is a backwater valve, and do I need one in Montreal?

A backwater valve stops sewage from backing into your home during flooding. It's legally required in many parts of Montreal and is crucial for flood protection.

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12. How often should I schedule a drain or camera inspection?

At least once a year, especially before flood season. Preventive inspections help detect issues early.

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13. Do you offer emergency flood or drain services in Montreal?

Yes, Monsieur Drain is available for emergency services (7 days / 7 evenings) water removal, drain clearing, and sewer inspections across Montreal.