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Read what Our Clients Have to Say!
When it comes to picking a contractor of any kind, word-of-mouth is one of the most reliable ways to find someone who you can trust. At Monsieur Drain, we are proud of our work, and our clients notice! We are always happy to share testimonials with prospective clients to help you make the decision-making easier when trying to find someone to help you with your drain and sewer issues.
Témoinages
Obtuvo 5 de 5 estrellas.
5.0 | 4 calificaciones
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The 2 staff who came to assess our blocked drain were so kind and polite and patient. It was a pleasure to work with them! Thanks Mr Drain
I called and got a real person right away, someone knowledgeable. They came when they said and charged what I was quoted….no surprises. The young men ( Issac and Lucas) where professional and wasted no time in solving the problem. Highly recommend this company for any jobs….small or large.
I had a blocked kitchen drain and Mr. Drain fixed it promptly and efficiently. The two plumbers who came to fix the problem, Issac and Jason, were friendly and professional. I recommend Mr. Drain.
I have nothing but high praise for the Mr. Drain team with dealing with the major problem I had. They went above and beyond to help fix it, and had full communication with me throughout the problem, explaining every step, the things I’d need, and the things I should know. What makes them stand above the rest, the emergency not only needed to be taken care of ASAP, but in 12 hours of the incident, I needed to be on a plane on vacation. The team stayed through the night, literally waiting on site until their machinery arrived, and completed as promised hours before my departure. They also help close the loop with insurance and helped me with all required documentation that I needed to submit. Will use any time I need future help with plumbing / drain or…..even landscaping!
- Robert
One of the pipes was blocked on Saturday night. Water would accumulate in the sink and not drain away. Called a few places on Sunday with “emergency services” but no one answered except Monsieur Drain. They came within hours of being called, unblocked the pipe and even checked the rest of the plumbing. Really nice people with down-to-earth advice. Thanks!
S.H.
After a week of having a clogged up kitchen sink, we decided to call Mr. Drain to unclog our sink. What was supposed to a simple unclog, turn out to be a broken drain in my foundation floor. Mr. Drain encouraged me to immediately call my insurance company, as it would require a complete demolition of half my basement. They worked with my insurance company to guarantee a swift remediation of the problem. They were ready and available when most plumbers would not be (this all happened during the construction holiday). They were also encouraging, and supportive throughout the whole experience. A1 for Mr. Drain!
Sandro C.
I have had Monsieur Drain to my properties to fix various problems over the years. Knowledgeable staff and friendly advise is what I get each and every time. Monsieur Drain, you’ve got a customer for life right here! Thanks for everything!
Eric
After a long and what seems like forever search for the right and reliable, not to mention a trustworthy team to tackle our drainage issues, I finally summoned up a couple of companies, however, I was drawn to call Mr Drain and spoke to DAVID and explained away my problem. Being that this was a nerve wracking situation, right off the bat he was absolutely comforting and non boastful about what his team could do, instead he listened and ask the right questions…an hour or two later David came and began a thorough investigation of the issue, with no time wasted got down to the core of the problem which was the main drainage using their reliable equipment to help us identify what was wrong and make it right ( exactly what he said he was coming to do… I was afraid of trusting and being talked to some work that was not necessary and costing my family more than expected, however, he was ever honest and pointed out what was going on during the work ( nothing to hide and I was present at all times). I would certainly recommend this team to anyone. FAST AND RELIABLE! Very efficient! They treated you as if you were a part of their family! I will not think twice on who to hire for minor or any major plumbing problems. il n’y a pas beaucoup d’entreprises de ce type d’intégrité et de l’honnêteté de travail de la bonté de concitoyens, mais MONSIEUR DRAIN est certainement l’un des meilleurs à Montréal! FROM MY FAMILY to DAVID, HOWARD AND TEAM! MERCI ÉNORMÉMENT!
Marshall and Family
My problem started on boxing day when the drains backed up. Having no clue who to call or trust, I leafed through the Yellow Pages and left messages at 2 companies before calling Mister Drain. They answered right away and assured me they would be at our house promptly. The worst case scenario was confirmed when I saw for myself on the camera that our drain was broken outside the house. They came as promised to do the work on January 2nd which happened to be in the middle of a cold snap. The temperature was minus 28C but they braved the cold and did the job nonetheless. These guys are professionals and I’d recommend them to anybody
Peter J.
In the cold month of December when we hit below 35, I woke up to a surprise around 1:00am. Our Pipe in the Toilet had frozen. We called plently of companies that indicated 24hr service & none were available to answer the telephone. When I finally came across Monsieur Drain they were the only one’s to answer & they were at my place the same day & defrosted our toilet pipe. I’m grateful for their service & will keep them in mind for the next service or job we might require. Keep in mind that a surprise service call even for a defrosted pipe is costly, but they were the only ones to answer their telephone at 1:00am. They back their 24 hr service where every other company claims 24 hr service yet no one is at the other line to answer your call. Everything happens for a reason, getting to have Monsieur Drain come over that day has given me a new contact whenever we require any plumbing services. Thank-You for your quick & professional service.
- Irene P.